Registration is now available.

Step 1: On the left-hand side, click “New Users,” as shown:

Step 2: Complete the form exactly as described below and press the “Register” button.

Step 3: An email confirming your registration will be sent to your registered email address.

Once your order is delivered, we will send you an email with the status of your order.

No problem! We’re confident you’ll love our product. We offer a 14-day money-back guarantee, no questions asked.

You can contact our Customer Representative to send your “Custom Gift”.  

On the off chance that you need to form an extraordinary arrangement for your adored one, our “Top Gifts” might assist you.

It sure is. We’re 100% biodegradable and sustainable. Plus, we’re Leaping Bunny certified.

Yes, we provide discount coupons or lower pricing for orders totaling more than Rs. 5000 for multiple orders.

Also, we provide discount coupons for those who order frequently from our website. 

Fees vary based on delivery destinations.

Your order will be delivered within 24 hours inside the Kathmandu valley and 2-5 days outside the valley depending on your location.

The online payment options are listed below: 

• PayPal 
• E-Sewa
• Bank Transfer 
• Many more

If you ever get a damaged item, please call our customer care department as soon as possible. 

There is a 7-day refund/replacement policy for wrong and damaged items. Wrong item(s) is replaced or refunded in full if returned in its original box or condition. There will be no refund on perishable items including cakes, flowers, sweets mithai, fruits, dry nuts, chocolates, beverages, and all food and consumable items once delivered. However, replacement/re-delivery is done on damaged or wrong food item delivery.

If any existing order(s) is canceled by the gift senders (or recipients for any reason), there will be a 5% cancellation fee. The fee is to cover the processing fees charged by the payment processor.

If an order is canceled because it cannot be delivered or fulfilled by Gift Mart Nepal (for any reason e.g. product or delivery service unavailability, political strike, natural disaster), delivery can be rescheduled for a later date, or a full refund will be issued to the sender.

A refund is credited to the sender’s account. There will be no cash refund to the recipient.

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